Appliance Repair
Refrigerator Repair in Manhattan & Brooklyn
Appliance Flix repairs residential and built-in refrigerators across Brooklyn and Manhattan. A senior technician answers every call and troubleshoots by phone first. Same-day and next-day service is available for every major brand — Sub-Zero, Wolf, Viking, Miele, Thermador, GE, Whirlpool, LG, Samsung and more.
Why Appliance Flix
Live senior techs. Factory-trained. Same-day capable.
A senior tech answers every call
Not a call center — a working technician who tries to fix it by phone first, before we ever roll a truck.
Factory-trained on every major brand
OEM parts, current training, and manufacturer-specified procedures on every repair.
Dedicated high-end division
11 technicians work exclusively on Sub-Zero, Wolf, Viking, Miele, Thermador, Gaggenau and other luxury brands.
Common issues we fix
- Refrigerator not cooling
- Freezer working but fridge warm
- Ice maker not producing ice
- Ice maker leaking water
- Water dispenser slow or dripping
- Compressor humming but not cold
- Frost buildup in the freezer
- Door seal / gasket failing
- Loud clicking or buzzing
- Interior light stays on
Brands we service
- Sub-Zero
- Miele
- Thermador
- Viking
- GE
- LG
- Samsung
- Bosch
Don't see your brand? We're factory-trained on 20+ major brands — just call.
What our refrigerator repair technicians check
Cooling diagnosis and service steps
First, our refrigerator repair technicians confirm the brand and model and ask whether the fresh-food compartment, freezer or both are warm. We record ice maker, dispenser, frost, leak and noise symptoms separately. Next, the technician checks the relevant seals, fans, condenser, defrost components and controls, following the problem reported rather than assuming a compressor failure. A display message is considered alongside the appliance's behavior. For a built-in or column refrigerator, we discuss access and service the unit in place where possible. We explain the findings and proposed repair before work begins. Keep electrical covers closed and do not pull a heavy refrigerator out yourself. Share what you can observe safely, including repeated clicking or a change in cooling, when arranging service.
Fridge repair across NYC
Manhattan and Brooklyn neighborhoods
Appliance Flix provides refrigerator repair across Manhattan and Brooklyn, including the Upper West Side, Upper East Side, Hell's Kitchen and SoHo, plus Park Slope, Brooklyn Heights and Williamsburg. Follow the neighborhood links for those service areas. A cooling problem in a walk-up and one in a full-service co-op still require diagnosis of the actual appliance. Share the brand and model, whether the freezer is working, and any building access requirements. A senior technician troubleshoots by phone first before a visit is arranged.
Signs your fridge needs repair
Cooling, frost and water
A refrigerator that is not cooling, a warm freezer or frost buildup deserves attention even if the interior light still works. Report which compartment is affected and whether the change was sudden. Ice maker or water dispenser failure may occur separately from a cooling fault. Leaking from the ice maker, dripping at the dispenser and water pooling beneath the unit are useful distinctions to mention. Do not assume every leak or warm compartment needs the same part; condenser, fan, seal and defrost faults are among the existing problems we diagnose.
Loud compressor or repeated clicking
A loud compressor, humming without cooling, or repeated clicking and buzzing can accompany a refrigeration problem. Note whether the sound is constant or changes as the appliance runs, and whether the freezer and fresh-food compartment behave differently. A control-panel message is also useful to share by phone or photo. Avoid pulling a heavy refrigerator out to investigate, especially when it is built into cabinetry. Describe what you can observe safely so the technician can plan the diagnosis.
Describing the fault before a visit
A refrigerator light or display that works does not confirm that the appliance is cooling correctly. Tell us whether the fresh-food section, freezer or both are affected, and whether there is frost or an unfamiliar sound. If the refrigerator cools but the dispenser does not work, make that distinction when calling. For an ice maker, describe no production, leaking or unusual ice separately. On a column system, identify which column needs attention. Have the brand and model available, and share a display message as written rather than assigning it a meaning. A photo can help the senior technician understand what you are seeing. Keep electrical covers closed and leave a built-in or panel-ready refrigerator in position. Where access is restricted by cabinetry or building rules, explain that before scheduling. We diagnose the existing cooling, seal, fan, defrost and control problems listed on this site. Our workmanship guarantee plus the manufacturer's parts warranty applies to the repair as already described, without a new promise about how long any individual appliance will last.
Built-in and column refrigerators
Model-specific refrigeration service
Built-in and column refrigeration is part of our existing service: Sub-Zero built-ins, Thermador Freedom columns and Miele MasterCool, alongside Gaggenau refrigeration. These appliances can be panel-ready and fitted closely into cabinetry. We service them in place where possible and discuss access when the repair requires more room. Tell us whether the affected appliance is a refrigerator column, freezer column or combined unit. The brand pages below explain the listed appliance service.
Troubleshooting guides
- Sub-Zero Refrigerator Troubleshooting: A NYC Owner's Guide
- Thermador Refrigerator Troubleshooting: Freedom Column & Built-In Guide (NYC)
- Refrigerator Not Cooling
- Refrigerator Too Cold
- Refrigerator Leaking Water
- Refrigerator Making Loud Noise
- Refrigerator Ice Maker Not Working
- Refrigerator Running Constantly
- Refrigerator Not Defrosting
- Refrigerator Door Not Sealing
- Refrigerator Compressor Problems
- Refrigerator Light Works but Not Cooling
- Is It Worth Repairing a Refrigerator?
- How to Keep Your Refrigerator Running Efficiently
- Why Is My Ice Maker Not Working?
- Refrigerator Not Cooling But Freezer Works
- Causes of Freezer Frost Buildup in NYC Apartments
- Fixing Water Pooling Under the Refrigerator
- LG Refrigerator Compressor Symptoms and Troubleshooting
- Sub-Zero Refrigerator Temperature Problems and Solutions
- Ice Maker Not Working: Troubleshooting and Repair Tips
- Refrigerator Not Cooling But Freezer Works: Why It Happens
How it works
From your first call to a fixed appliance
1. Call, text or WhatsApp
A senior technician answers live — including after hours — and troubleshoots your symptoms in plain language. Many issues get resolved right there for free.
2. Phone diagnosis first
If we can save you a service call, we will. If a visit is needed, we quote the trip charge and typical repair range up front — no surprises.
3. Same-day or next-day visit
Most repairs are completed in a single visit with parts already on the truck. The service call fee is credited toward the approved repair.
4. Workmanship guarantee
Every repair is backed by our workmanship guarantee plus the manufacturer's parts warranty.
Client reviews
What New York homeowners say
"Same-day service on our Sub-Zero — the technician was respectful, knowledgeable and had it cooling properly within an hour. Worth every penny."
"Our Wolf range was running hot for years. Appliance Flix calibrated it on the first visit and explained everything. True professionals."
"Booked online in the morning, technician arrived by 1pm with the Miele part already on the truck. White-glove service from start to finish."
"Honest, transparent pricing and they did not try to upsell. Our Thermador is running like new. Highly recommend."
FAQ
Frequently asked questions
Can you fix my Sub-Zero same day?+
Often yes. Call us and a senior tech will troubleshoot first — if a truck visit is needed we book same-day or next-day for most Brooklyn and Manhattan addresses.
How much does a refrigerator repair cost?+
Most repairs land between $250 and $650 for parts + labor. We give an exact estimate before any work starts and the service call fee is credited toward the repair.
Is my refrigerator worth repairing?+
If it's under 10 years old, almost always. For built-in Sub-Zero, Miele or Thermador units, repair is worth it well past 15 years. We'll tell you honestly if replacement makes more sense.
Do you service built-in refrigerators?+
Yes — built-in and column refrigeration is a core specialty. Our luxury division handles Sub-Zero, Thermador Freedom columns, Miele MasterCool and Gaggenau in-place, without removing the unit.
Why is my fridge running but not cooling?+
Most often it's a dirty condenser coil, failed evaporator fan, or a defrost system issue. A phone diagnosis usually narrows it down before we roll a truck.
Do you charge for a diagnostic?+
There's a service call fee, but it's applied in full to the repair when you approve the work.
Do you offer a warranty?+
Every repair is backed by our workmanship guarantee plus the manufacturer's parts warranty.
Can I text or WhatsApp you a photo?+
Yes — SMS and WhatsApp both reach us at 929-846-8075, including after hours.
Do you carry parts on the truck?+
We stock the common failure parts for the brands we service every day, so most repairs are completed in a single visit.
Do you service wine coolers and beverage centers?+
Yes — Sub-Zero wine storage, True Residential, and Viking wine columns are handled by the same luxury team.
Explore
Related pages
- Refrigerator repair in Williamsburg
- Refrigerator repair in Greenpoint
- Refrigerator repair in Bushwick
- Refrigerator repair in Bedford-Stuyvesant
- Refrigerator repair in Park Slope
- Refrigerator repair in Upper East Side
- Refrigerator repair in Upper West Side
- Refrigerator repair in Midtown East
- Refrigerator repair in Midtown West
- Refrigerator repair in Hell's Kitchen
Factory-trained
Brands we repair
Our technicians are factory-trained on Sub-Zero, Wolf, Miele, Viking and Thermador, plus the everyday brands in most Manhattan and Brooklyn kitchens.
High-end brands
- Sub-Zero repair
- Wolf repair
- Viking repair
- Thermador repair
- Bosch repair
- Miele repair
- JennAir repair
- Monogram repair
Everyday brands
Book this repair
Send the basics and a senior technician will call you back to confirm a time. Prefer to talk now? Call us.
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