Everything you're wondering, answered

Often yes. Call us and a senior tech will troubleshoot first — if a truck visit is needed we book same-day or next-day for most Brooklyn and Manhattan addresses.

Most repairs land between $250 and $650 for parts + labor. We give an exact estimate before any work starts and the service call fee is credited toward the repair.

If it's under 10 years old, almost always. For built-in Sub-Zero, Miele or Thermador units, repair is worth it well past 15 years. We'll tell you honestly if replacement makes more sense.

Yes — built-in and column refrigeration is a core specialty. Our luxury division handles Sub-Zero, Thermador Freedom columns, Miele MasterCool and Gaggenau in-place, without removing the unit.

Yes — we service stacks in place without disassembling your laundry closet. This is a specialty for Manhattan and Brooklyn apartments.

Nine times out of ten it's a torn door boot, a loose drain hose, or a failed water inlet valve. Text us a photo of where the water is coming from and we'll narrow it down.

Most repairs run $200–$550. A drum bearing on a front-loader is the exception — that job is $600+ and we'll tell you honestly whether it's worth doing.

Yes — our luxury division handles the full Miele W1 line including bearing, drum and electronic module repairs.

Nearly always vent restriction. Before we roll a truck we'll walk you through a two-minute at-home check by phone — it saves most people a service call.

We inspect venting on every visit and offer professional cleaning when it's restricted. Critical for both dry time and fire safety.

Yes — all gas-line work is handled by certified technicians.

Yes — heat pump compressor, sensor and control diagnostics are routine for our luxury division.

Yes — custom panel installs from Miele, Bosch, KitchenAid and Thermador are routine for us.

Usually a clog in the drain pump, a food-trap blockage, or a kinked drain hose. Often a phone diagnosis is enough to resolve it.

Most repairs run $200–$500. Circulation pump and control board repairs are on the higher end; door latch, spray arm and hoses on the lower end.

For the common Miele G-series failure parts, yes. Rare parts we order and return typically within 48–72 hours.

Yes — our luxury division handles the full Wolf, Viking, Thermador, Miele, Dacor, La Cornue and BlueStar lineups.

Yes — precise temperature calibration is part of every oven service call.

Most repairs run $250–$600. A control board or gas valve is on the higher end; an igniter or bake element on the lower end.

Both — all our gas-line work is done by certified technicians, and our luxury division specializes in induction cooktop and range diagnostics.

Yes — we source OEM glass for most major brands and replace it on-site when possible.

Yes — induction generator boards, sensor coils and cooking-zone diagnostics are handled by our specialists.

Yes — including the downdraft motor and venting components.

Usually moisture under the burner cap after cleaning, or a stuck sparker. Often resolved over the phone.

Yes — Wolf, Miele, Thermador and Gaggenau steam ovens including descaling, boiler, water reservoir and steam generator service.

Yes — common failure mode. We stock replacement boards for Wolf, Viking and Thermador and typically resolve in a single visit.

Most repairs run $300–$700. Control boards and door hinges are on the higher end; bake elements and igniters on the lower end.

Yes — that's most of our work in Manhattan and Brownstone Brooklyn. We service in-place whenever possible.

Yes — downdraft motors, lift mechanisms and venting are all part of our regular range hood service.

Sometimes it's the fan or motor, but often it's a restricted duct or a stuck backdraft damper. We inspect the full ventilation path on every visit.

Most repairs run $200–$500. Blower motor replacement is on the higher end; controls, lights and filters on the lower end.

Often available — call 917-653-0799 and a senior tech will answer live.

For a countertop unit under $200, usually not. For built-in, drawer, convection microwave or GE Advantium units — almost always yes.

Yes — Sharp, Wolf and Bosch drawer microwaves are routine service.

Countertop: $150–$300. Built-in or convection: $250–$550. Advantium: $300–$650. Quoted up front before any work starts.

Turn it off and stop using it. It's usually a burned waveguide cover — an easy repair, but keep it unplugged until we can look at it.

Yes — Sub-Zero wine columns, undercounter and drawer wine storage are core service for our luxury division.

In a dual-zone unit that's usually a bad thermistor, damper, or compressor issue in one zone. Diagnosable often by phone.

Most repairs run $250–$650. Sealed-system work is higher; thermistors, fans and door seals lower.

Yes — including compressor, fan and control board service.