Commercial & Building Accounts
Appliance Repair for Property Managers, Luxury Buildings & Hotels
Appliance Flix is the factory-authorized repair partner for NYC's realty management companies, luxury high-rises, and hotels across Brooklyn and Manhattan. With our in-house parts department, we complete most repairs on the first visit — so your tenants and guests aren't left waiting.
Who we serve
One partner for every unit in your portfolio
Property Management Companies
When a tenant reports a broken refrigerator, washer, or oven, you need it resolved fast — with one call, one invoice, and no follow-up headaches. We coordinate directly with your tenants, arrive in the scheduled window, and bill your management office directly. Detailed service reports for every unit, every visit.
Luxury High-Rise & Condo Buildings
We service premium and built-in appliances in Brooklyn and Manhattan's luxury residential buildings — Sub-Zero, Wolf, Miele, Bosch, Thermador, Viking, and more. Our technicians are factory authorized, background-checked, uniformed, and experienced working within white-glove building protocols, including COI requirements and freight elevator scheduling.
Hotels
From in-room mini refrigerators to guest laundry rooms and back-of-house washers and dryers, downtime costs you guest satisfaction scores. We prioritize hotel calls, work around housekeeping schedules, and stock common parts so equipment goes back in service the same day whenever possible.
Realty & Leasing Companies
Turning over a unit? We inspect, repair, or certify every appliance before your next tenant moves in — refrigerators, ranges, dishwashers, washers, and dryers — so move-in day never starts with a service complaint.
Why buildings choose Appliance Flix
Built for how NYC buildings actually operate
Factory Authorized
We're an authorized service company for the major appliance brands, which means manufacturer-trained technicians, genuine OEM parts, and repairs that protect your warranty coverage.
In-House Parts Department
Most repair companies diagnose on the first visit and return days later with parts. We stock a full parts inventory, so our technicians arrive prepared and complete the majority of repairs in a single visit. For your tenants, that's the difference between one afternoon and a week without a working washer.
One Vendor, Every Appliance
Refrigerators, washers, dryers, ovens, ranges, cooktops, dishwashers, microwaves — residential and light commercial. One number to call for every unit in your portfolio.
Built for NYC Buildings
Certificates of insurance on request, direct billing and NET terms for approved accounts, tenant scheduling handled by our office, and service records you can drop straight into your maintenance log.
How it works
From account setup to signed service report
1. Open an account
One quick call sets up direct billing and your building requirements (COI, access procedures, preferred windows).
2. Report a repair
Call, text, or email us the unit number and issue. We contact the tenant or your super directly to schedule.
3. We fix it — usually in one visit
Our technician arrives with the likely parts on the truck. Most jobs are completed on the spot.
4. You get the paperwork
Itemized invoice and service report sent to your office. No chasing, no surprises.
Service area
All Brooklyn neighborhoods and all of Manhattan
We serve property management companies, buildings, and hotels throughout all Brooklyn neighborhoods and all of Manhattan. Emergency and priority scheduling available for commercial accounts.
FAQ
Commercial account questions
Do you work directly with property management companies?+
Yes. We maintain direct-bill accounts with NYC property management and realty companies. Your tenants call us or you do — either way, we schedule the visit, complete the repair, and invoice your office directly with a full service report.
Can you repair appliances in hotel rooms and hotel laundry facilities?+
Yes. We repair in-room refrigerators and minibars, guest laundry washers and dryers, and back-of-house laundry equipment for hotels in Brooklyn and Manhattan, with scheduling that works around your housekeeping and occupancy needs.
Are you factory authorized?+
Yes. Appliance Flix is a factory-authorized service company for major appliance brands. Our technicians are manufacturer trained and we install genuine OEM parts, which keeps manufacturer warranties intact.
How fast can you complete a repair?+
Because we operate a full in-house parts department, our technicians carry common parts on the truck and complete most repairs on the first visit. When a special-order part is required, our parts department sources it directly from the manufacturer to minimize downtime.
Do you provide certificates of insurance (COI) for building access?+
Yes. We provide COIs meeting your building's requirements and our technicians follow building protocols, including service entrances, freight elevators, and scheduled access windows.
Which appliances and brands do you service?+
We repair refrigerators, washers, dryers, ovens, ranges, cooktops, dishwashers, and microwaves from all major brands, including luxury and built-in lines such as Sub-Zero, Wolf, Miele, Bosch, Thermador, and Viking.
Do you offer service contracts or volume pricing for buildings?+
Yes. For management companies and buildings with multiple units, we offer commercial account pricing and priority scheduling. Contact us to set up an account.
One call covers every appliance in your portfolio.
Join the NYC management companies, luxury buildings, and hotels that trust Appliance Flix for fast, factory-authorized repairs.