Refrigerator Light Works but Not Cooling
Common causes, what you can check yourself, and when to call a professional — a practical guide for New York homeowners and property managers.
Most likely causes
When we get service calls in Brooklyn and Manhattan for this issue, one of these is almost always the culprit:
- Failed compressor start relay
- Failed evaporator fan motor
- Thermostat set to 'off' or 'showroom mode' after a power outage
- Control board failure
What to check before calling a professional
Work through these in order. If none resolves the problem, it's time to schedule service.
- Verify setpoints — some LG and Samsung units enter demo mode after a blackout
- Listen at the back for the compressor hum after closing all doors for 10 minutes
- Check the breaker and outlet with a lamp
When to call Appliance Flix
Appliance Flix provides appliance repair services throughout Brooklyn and Manhattan. We repair refrigerators, washers, dryers, dishwashers, ovens, ranges, and cooktops for homeowners, landlords, and property managers. If you've tried the basic troubleshooting steps above and the problem continues, contact us to schedule a service visit.
Frequently Asked Questions
Why do the fridge lights work but nothing is cold?+
The 120V lighting circuit is independent of the cooling circuit. Lights confirm power to the cabinet only — not to the compressor.
